•All new clients must arrive 5 mins early. There is no grace period for new clients. Appointments less then 45 minutes have no grace period.
• Arriving 5 min after your appointment time will incur a $10 late fee
• Client intake and consent forms must be filled out honestly and in its entirety whenever an appointment is booked.
•Rescheduling must be done 24-48 hours before scheduled appointment , and must be within 2 weeks of original date.
•Same day canceling/ rescheduling is less than 24 hours of appointment. You will be charged 100% as reminders are sent 48 hours in advance.
•Currently no deposit is required to secure your appointment but there must be a card on file. In the event of a NCNS 100% service must be paid in order to rebook.
•Current/returning clients must arrive to scheduled appointments on time.
•If client arrives late and I have a client immediately following, same day rescheduling fee is valid.
•Clients must be over the age of 18 for any advanced facial, or waxing services.
•Facials are available for minors ages 12-17 but a parent or guardian must sign on child’s name behalf and must be present through the entire service.
•No additional guest are allowed at appointments in the service room, or waiting area.
•If you have any signs of any possibly contagious sickness, you will be canceled and charged 100% for not canceling.
•Children (all ages) who aren’t being serviced are not allowed at appointments.
•Please keep in mind results vary; every face shape, eye shape etc are different.
•If you're appointment is cancelled less than 24 hours there is a 50% service charge for cancellation that will be charged via card on file.
•If client did not notify Aesthetics by Aleah of being late, and arrives outside of grace period this is considered a NCNS and charged 100% of service fee.
•No call no shows are charged 100% of service fee via card on file. If client confirmed appointment, didn’t show up and contacted Aesthetics by Aleah immediately after being charged this is still considered a no call no show.
•Please note if the payment card on file declines, Aesthetics by Aleah will reattempt charging the form of payment on file for up to 120 days after date of scheduled appointment. Any overdraft fees are not the responsibility of this business but of the signer of this agreement.
•In the event of inclement weather, emergency, tragedy for the service provider, or world disaster (such as government shut down), prepaid service plans are nonrefundable. All appointments will be rescheduled.
•Once you leave your schedule appointment you are acknowledging that the service was completed and expectations met.
•Although it is impossible to list every potential risk and complication, client has been informed of possible benefits, risks, and complications of treatment and agrees to service.
•Clients must agree to follow post care/aftercare treatment plan and or product suggestions from Aleah the licensed skincare professional.
•In the event of any medical concerns post treatment, client agrees to contact medical professional and follow up with Aesthetics by Aleah service provider.
•Client agrees to give an accurate account of medical history, current medications, allergies, and any products used topically or by ingestion.
•Any open wounds, cuts, sores, etc on the service area per NC Board of Cosmetic Arts I can not perform any service on said area.
•Appointments outside of business hours are considered emergency appointments and will be subjected to a fee on top of your remaining balance. Emergency fee may vary depending on time and notice of appointment (Please Text 919.696.2494 to see if I have availability to fit you in.
• Arriving 5 min after your appointment time will incur a $10 late fee
• Client intake and consent forms must be filled out honestly and in its entirety whenever an appointment is booked.
•Rescheduling must be done 24-48 hours before scheduled appointment , and must be within 2 weeks of original date.
•Same day canceling/ rescheduling is less than 24 hours of appointment. You will be charged 100% as reminders are sent 48 hours in advance.
•Currently no deposit is required to secure your appointment but there must be a card on file. In the event of a NCNS 100% service must be paid in order to rebook.
•Current/returning clients must arrive to scheduled appointments on time.
•If client arrives late and I have a client immediately following, same day rescheduling fee is valid.
•Clients must be over the age of 18 for any advanced facial, or waxing services.
•Facials are available for minors ages 12-17 but a parent or guardian must sign on child’s name behalf and must be present through the entire service.
•No additional guest are allowed at appointments in the service room, or waiting area.
•If you have any signs of any possibly contagious sickness, you will be canceled and charged 100% for not canceling.
•Children (all ages) who aren’t being serviced are not allowed at appointments.
•Please keep in mind results vary; every face shape, eye shape etc are different.
•If you're appointment is cancelled less than 24 hours there is a 50% service charge for cancellation that will be charged via card on file.
•If client did not notify Aesthetics by Aleah of being late, and arrives outside of grace period this is considered a NCNS and charged 100% of service fee.
•No call no shows are charged 100% of service fee via card on file. If client confirmed appointment, didn’t show up and contacted Aesthetics by Aleah immediately after being charged this is still considered a no call no show.
•Please note if the payment card on file declines, Aesthetics by Aleah will reattempt charging the form of payment on file for up to 120 days after date of scheduled appointment. Any overdraft fees are not the responsibility of this business but of the signer of this agreement.
•In the event of inclement weather, emergency, tragedy for the service provider, or world disaster (such as government shut down), prepaid service plans are nonrefundable. All appointments will be rescheduled.
•Once you leave your schedule appointment you are acknowledging that the service was completed and expectations met.
•Although it is impossible to list every potential risk and complication, client has been informed of possible benefits, risks, and complications of treatment and agrees to service.
•Clients must agree to follow post care/aftercare treatment plan and or product suggestions from Aleah the licensed skincare professional.
•In the event of any medical concerns post treatment, client agrees to contact medical professional and follow up with Aesthetics by Aleah service provider.
•Client agrees to give an accurate account of medical history, current medications, allergies, and any products used topically or by ingestion.
•Any open wounds, cuts, sores, etc on the service area per NC Board of Cosmetic Arts I can not perform any service on said area.
•Appointments outside of business hours are considered emergency appointments and will be subjected to a fee on top of your remaining balance. Emergency fee may vary depending on time and notice of appointment (Please Text 919.696.2494 to see if I have availability to fit you in.